About us

Mad Mex is focused on one thing, making and sharing the world's best burrito by being the Most Loved and Respected Mexican Food Brand. With over 70 Restaurants across Australia (and an epic growth pipeline), we’re driven by our passion to share the food and culture of Mexico with our customers every day.

About your new opportunity

We are currently taking applications for an energetic “Admin Assistant and Office All-rounder” to support the Mad Mex Leadership Team, Program Manager & New Restaurant Opening Manager, Support Office, and the rhythm of the business.

Reporting to the Program Manager and New Restaurant Opening Manager, you will be a true representative of our Core Values (Authentic, Cheeky, Connected, Own It, and Healthy). This role will act as the first point of contact for visitors to Mad Mex and undertake a range of administrative and general office support duties to ensure efficient and effective business operations.

This is a Part-Time opportunity - 3 days per week Monday – Wednesday

22.5 hours per week (for a 6-month period)

You will be responsible for:

General admin duties, including:

• Assisting the team with general admin (e.g., printing, copying, laminating, filing)
• Compiling presentations and documents for meetings
• Drafting and circulating meeting agendas and documents as requested
• Updating and maintaining all communication contact lists
• Coordinating meetings and maintaining the room calendar
• Assisting the Project Manager & COO with the Mad Mex rhythm calendar

General office management duties, including:

• Collecting and distributing mail each morning
• Keeping meeting rooms clean and tidy
• Maintaining and coordinating office supplies (e.g., stationery, milk)
• Managing office couriers
• Keeping the kitchen and fridge tidy and organized
• Supporting our People function with new hire welcomes, Que Pasa monthly get-togethers, birthdays, and farewells

Additional Responsibilities:

• Other duties as requested by the Project Manager or Leadership Team
• Special projects, as assigned, to assist the company in meeting its business objectives
• Assisting the NPD team with product testing and providing insight into Mad Mex’s restaurant procedures.

To be successful in this role you must demonstrate our core values and ideally have the following:

• Strong organisational skills, the capacity to successfully manage competing priorities, maintain attention to detail, and meet deadlines
• Demonstrated experience in showing initiative and a proactiveness approach to all tasks
• Work collaboratively in a team environment
• Excellent verbal and written communication skills
• Tech-savvy with experience in Microsoft Office Programs such as Word, Excel, Outlook, and PowerPoint.
• Experience in a Quick Service Restaurant – Mad Mex Familia will be highly regarded

So what is in it for me?!

• Have your voice on our employee feedback platform (most companies have this for customers, we have it for our Mad Mex Familia)
• Access to the Employee Assistance Program (EAP)
• Grow and develop through exposure to an experienced Leader
• Opportunity to work from home
• Chance to grow your career with an Australian Owned business
• Partake in a Leadership development training program
• Party and join in on fun team bonding exercises!

Does this sound like your next career move? If you meet a number of the requirements, but not all, we encourage you to submit your application! Send us your CV along with a cover letter that tells us about your skills and experience and that you are ready for the next step!

Apply today to Live Your Best Life and kick-start an epic career at Mad Mex!

Come and join the brand that has recently been voted Australia’s Top Premium Restaurant Brand and placed in the Top Ten Franchise Brands in Australia!